Delivery

• Orders arrive in 4–6 working days (engraved jewellery: 5–7 days).
• Delays may occur during peak times or due to couriers.

Shipping Costs

• Free shipping on orders above set amounts (e.g., €99.99 in many regions).
• Standard fee applies otherwise (typically €6–10 / USD 10).
• See full table for country-specific pricing.
  

Returns & Refunds

• 30-day return period from the day you receive your order
  
• Items must be unused and in their original condition and packaging
  
• Register your return through our online Return Portal
  

IMPORTANT

Engraved jewellery cannot be returned or exchanged.

In addition to your jewellery we are offering gift wrapping options. We have beautiful gift boxes and gift bags. You can easily give it as a gift or just treat yourself.

Sif Jakobs Jewellery acts responsible by using environmentally friendly packaging. We only use sustainable FSC certified shipping boxes.

FSC certification ensures that the boxes come from responsibly managed forests that provide environmental and social benefits.

STERLING SILVER

The purest form of silver used in jewellery making, consisting of 92.5% silver and 7.5% alternative metals for
strength. Sif Jakobs offers silver jewellery plated with rhodium for a polished
finish.

18 KARAT GOLD

At Sif Jakobs Jewellery, we
create beautiful demi-fine jewellery made from high-quality 925 sterling
silver, gold plated with 18k yellow gold.

To ensure the longevity and
beauty of your gold-plated jewellery, handle it with care and avoid things that
may scratch it. You can also follow our universal care tips here below to keep
your favourite piece glamorous and shiny.

ZIRCONIA

Sif Jakobs Jewellery uses
top-quality AAA cubic zirconia. Our crystals are durable and maintain their
brilliance. We also use treated
zirconia in elegant black
and tinted stones in beautiful colours for a touch of playfulness.

FRESHWATER PEARLS

Freshwater pearls are beautiful semi-precious gems,
created organically by freshwater mussels or clams. Sif Jakobs Jewellery uses
naturally coloured freshwater pearls in their collections.