Delivery

At Sif Jakobs Jewellery we strive to deliver quickly. However, due to high demand, longer delivery times may occur. However, we strive to ensure that you receive your order as soon as possible within 4-6 working days. 

Orders placed on the weekend or on public holidays are processed the following working day. In connection with public holidays, longer delivery times must be expected. Should delays occur at our delivery supplier, however, Sif Jakobs Jewellery cannot be held responsible.

When placing your order with Sif Jakobs Jewellery, it is important that you enter your address information correctly when you enter your delivery address. You are hereby required to provide the correct address for the delivery of the goods. If the address you provide is not confirmed, Sif Jakobs Jewellery reserves the right to withhold delivery and cancel the order.

Please note that we do not ship to the following countries:

• United Kingdom: Isle of Man, Jersey and Guernsey
• Finland: Aland Islands
• France: Guadeloupe, French Guiana, Martinique, Réunion, Mayotte, Monaco, Saint Pierre, Wallis and the Futuna Islands, and New Caledonia, Wallis and Futuna Islands and New Caledonia.
• Italy: Campione dIItalia, Livigno, San Marino, and Vatican City
• Netherlands: Aruba and the territories of the relevant Netherlands Antilles
• Norway: Svalbard
• Austria: Riezlern
• Spain: Canary Islands, Ceuta and Melilla
• Germany: The island of Heligoland and Busingen
• Russia

 

Shipping Costs

 

Shipping To Countries Other Than Denmark (taxes and VAT)

EU Member Countries

When you place an order from a country member of the EU you must pay Danish VAT but no taxes - according to the rules about free movement of goods.

Countries Outside The EU

VAT

There is a 25% Danish VAT on every product shown in the shop. Products for delivery outside the EU are sold without the 25% Danish VAT. That will be deducted automatically when you make your order and write which country you are buying from. When you place an order from a country outside the EU local taxes or VAT may be applied. Sif Jakobs Jewellery cannot be held responsible for these taxes or VAT. You will be contacted by the freight company regarding the payment of additional costs. Please be aware that this may delay the delivery as the items will be detained by customs. Items bought on sifjakobs.com cannot be sent as a gift to countries outside the EU in an attempt to escape local taxes or VAT.

Customs

When ordering products from Sif Jakobs Jewellery for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you as we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from Sif Jakobs Jewellery, you are considered the importer of record and must comply with all laws and regulations of the country in which the products are received. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.