Delivery Information:

At Sif Jakobs Jewellery, we strive for fast delivery. Orders typically arrive within 4-6 working days, with engraved jewellery taking around 5-7 working days. Orders placed on weekends or public holidays will be processed the next working day, with potential delays during holidays or due to shipping issues. Sif Jakobs Jewellery is not responsible for delays caused by our delivery partners.

Please ensure your delivery address is correct. If the address is not confirmed, we reserve the right to cancel the order.

Shipping Costs:

Shipping is free on orders above certain amounts (e.g., €99.99 in many regions). Otherwise, standard shipping costs apply, depending on the country (e.g., EUR 6-10, USD 10). Refer to the full table for detailed pricing.

Return & Exchange Policy:

We offer a 30-day return policy and a 90-day right to return goods. Engraved items cannot be returned. Items should be returned in their original packaging, unused, and with the return form. Refunds will be processed within 90 days after receiving the return. For exchanges, please return the item and place a new order.

Complaints & Warranty:

All products are covered by a 24-month warranty. Complaints about defects within 24 months can lead to a refund, replacement, or price reduction. Misuse, lack of maintenance, and normal wear are not covered. Please contact customer service for assistance.

For returns, exchanges, or complaints, contact us at online@sifjakobs.com.

In addition to your jewellery we are offering gift wrapping options. We have beautiful gift boxes and gift bags. You can easily give it as a gift or just treat yourself.

Sif Jakobs Jewellery acts responsible by using environmentally friendly packaging. We only use sustainable FSC certified shipping boxes.

FSC certification ensures that the boxes come from responsibly managed forests that provide environmental and social benefits.

STERLING SILVER

The purest form of silver used in jewellery making, consisting of 92.5% silver and 7.5% alternative metals for
strength. Sif Jakobs offers silver jewellery plated with rhodium for a polished
finish.

18 KARAT GOLD

At Sif Jakobs Jewellery, we
create beautiful demi-fine jewellery made from high-quality 925 sterling
silver, gold plated with 18k yellow gold.

To ensure the longevity and
beauty of your gold-plated jewellery, handle it with care and avoid things that
may scratch it. You can also follow our universal care tips here below to keep
your favourite piece glamorous and shiny.

ZIRCONIA

Sif Jakobs Jewellery uses
top-quality AAA cubic zirconia. Our crystals are durable and maintain their
brilliance. We also use treated
zirconia in elegant black
and tinted stones in beautiful colours for a touch of playfulness.

FRESHWATER PEARLS

Freshwater pearls are beautiful semi-precious gems,
created organically by freshwater mussels or clams. Sif Jakobs Jewellery uses
naturally coloured freshwater pearls in their collections.