Sif Jakobs Jewellery
Black Maiolo Lungo
Black Maiolo Lungo
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2 YEAR WARRANTY
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EASY AND FAST EXPRESS DELIVERY
+90 DAYS EXTENDED EXCHANGES AND RETURNS 31.01.2024
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Description
SKU: SJ-BR391-BL/57
Delivery & Return
Delivery
At Sif Jakobs Jewellery we strive towards making a fast delivery but due to high demand in busy periods, we have a slightly longer delivery time. Nevertheless, we aim for you to receive your order as soon as possible within 4-6 working days from Monday to Friday. For engraved jewellery the delivery time is approx. 5-7 working days.
Orders placed on the weekend or on public holidays are processed the following working day. In connection with public holidays, longer delivery times must be expected. Should delays occur at our delivery supplier, however, Sif Jakobs Jewellery cannot be held responsible.
When placing your order with Sif Jakobs Jewellery, it is important that you enter your delivery address information correctly. You are hereby required to provide the correct address for the delivery of the goods. If the address you provide is not confirmed, Sif Jakobs Jewellery reserves the right to withhold delivery and cancel the order.
Please note that we do not ship to the following countries:
- United Kingdom: Isle of Man, Jersey and Guernsey
- Finland: Aland Islands
- France: Guadeloupe, French Guiana, Martinique, Réunion, Mayotte, Monaco, Saint Pierre, Wallis and the Futuna Islands, and New Caledonia, Wallis and Futuna Islands and New Caledonia.
- Italy: Campione d'Italia, Livigno, San Marino, and Vatican City
- Netherlands: Aruba and the territories of the relevant Netherlands Antilles
- Norway: Svalbard
- Austria: Riezlern
- Spain: Canary Islands, Ceuta and Melilla
- Germany: The island of Heligoland and Busingen
- Russia
Shipping Costs
Please see the below table for shipping costs:
| Country | Days in Transit (Standard) | Days in Transit (Express) | DHL Standard | DHL Express |
| United Kingdom | 4-6 days | 2 days | Free |
GBP 10 |
| United States | 4-6 days | 2 days | n/a |
USD 10 / Free on orders above USE 114.99 |
| Netherlands | 4-6 days | 2 days | Free |
EUR 10 |
| Norway | 4-6 days | 2 days |
EUR 6 / Free on orders above EUR 99.99 |
EUR 10 |
| Iceland | 4-6 days | 2 days | n/a |
EUR 10 / Free on orders above EUR 99.99 |
| Belgium | 4-6 days | 2 days | Free |
EUR 10 |
| Switzerland | 4-6 days | 2 days |
EUR 6 / Free on orders above EUR 99.99 |
EUR 10 |
| Canada | 4-6 days | 2 days | n/a |
EUR 10 / Free on orders above EUR 99.99 |
| Poland | 4-6 days | 2 days | Free |
EUR 10 |
| Australia | 4-6 days | 2 days | n/a |
EUR 10 / Free on orders above EUR 99.99 |
| China | 4-6 days | 2 days | n/a |
EUR 10 / Free on orders above EUR 99.99 |
| New Zealand | 4-6 days | 2 days | n/a |
EUR 10 / Free on orders above EUR 99.99 |
| EU | 4-6 days | 2 days | Free |
EUR 10 |
| Rest of the World | 4-6 days | 2 days | n/a |
EUR 10 / Free on orders above EUR 99.99 |
Return Policy
If you have any questions concerning our refunds & exchange policy please contact our customer service at online@sifjakobs.com.
Please note: When trying on items of jewellery, please ensure that you are not wearing perfume or cream which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed.
Exchange Policy
If you would like to exchange your order, please return your order as described above and place a new order for the item you would like to receive instead. Once we have received your return, we will refund you the amount of the initial order.
Complaints Policy
All of our products are covered by the Purchase Act with a 24 month warranty. The warranty means that you as a customer can complain about defects in the goods that have occurred within 24 months after purchase. This means that you either get it repaired or replaced, refunded or reduced in price, depending on the specific situation.The warranty does not cover when damages arise due to misuse, lack of maintenance or normal wear. For complaints, defects or missed deliveries please contact customer services on tel +45 33 93 77 77 or email: online@sifjakobs.com
Sif Jakobs Jewellery covers reasonable freight costs that can occur in connection with a complaint.
A complaint about a product purchased from us may also be submitted to the European Commission's online complaint portal. This is particularly relevant if you are a consumer residing in another EU country. Please place your complaint here -http: //ec.europa.eu/odr and make sure to include our e-mail address: online@sifjakobs.com
Gift Wrapping
In addition to your jewellery we are offering gift wrapping options. We have beautiful gift boxes and gift bags. You can easily give it as a gift or just treat yourself.
We Care
Sif Jakobs Jewellery acts responsible by using environmentally friendly packaging. The jewellery brand only uses sustainable FSC certified shipping boxes.
FSC certification ensures that the boxes come from responsibly managed forests that provide environmental and social benefits.
Our Material
STERLING SILVER
The purest form of silver used in jewellery making, consisting of 92.5% silver and 7.5% alternative metals for
strength. Sif Jakobs offers silver jewellery plated with rhodium for a polished
finish.
18 KARAT GOLD
At Sif Jakobs Jewellery, we
create beautiful demi-fine jewellery made from high-quality 925 sterling
silver, gold plated with 18k yellow gold.
To ensure the longevity and
beauty of your gold-plated jewellery, handle it with care and avoid things that
may scratch it. You can also follow our universal care tips here below to keep
your favourite piece glamorous and shiny.
ZIRCONIA
Sif Jakobs Jewellery uses
top-quality AAA cubic zirconia. Our crystals are durable and maintain their
brilliance. We also use treated
zirconia in elegant black
and tinted stones in beautiful colours for a touch of playfulness.
FRESHWATER PEARLS
Freshwater pearls are beautiful semi-precious gems,
created organically by freshwater mussels or clams. Sif Jakobs Jewellery uses
naturally coloured freshwater pearls in their collections.
