We only use FSC-certified shipping packaging for the shipment of our jewellery.
FSC certification guarantees that our packaging is made from sustainable sourced materials and in accordance with the principles of fair forest management.
In addition to your jewellery we are offering gift wrapping options. We have beautiful gift boxes and gift bags. You can easily give it as a gift or just treat yourself.
At Sif Jakobs Jewellery we strive to deliver quickly. However, due to high demand, longer delivery times may occur. However, we do our best to ensure that you receive your order as soon as possible within 4-6 working days. For engraved jewellery the delivery time is approx. 5-7 working days.
SHIPPING COSTS
We offer free delivery on all orders within the EU. For overseas deliveries a detailed overview of our shipping costs can be found here.
RETURNS
We do our best to ensure that you are happy with your purchase. However, if you are not completely satisfied with your order, you can return your order within 30 days of receipt. Please make sure to return the jewellery in its original packaging with enclosed documentation. Engraved jewelry is excluded from exchange and can not be returned.
Please use the below link to ship your return:
https://web.global-e.com/Returns/Portal/oQij
If you wish to exchange an item the delivery of the exchange will be free of charge.
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